Return & Refunds

At SLAP, we strive to ensure your complete satisfaction with our products. If you need to return, exchange, or request a refund for your purchase, please familiarize yourself with our policy outlined below:

1. RETURNS:

- We accept returns within 15 days from the date of purchase. The item must be in its original condition, unworn, unwashed, and with all tags and packaging intact. To initiate a return, please contact our customer support team at [info.slaphouse@gmail.com] with your order number and reason for return. Customers are responsible for the return shipping costs.

2. EXHANGES:

- If you received a damaged or incorrect item, we will gladly exchange it for you. Contact our customer support team at [info.slaphouse@gmail.com] with your order number and details of the issue to initiate an exchange. We will cover the return shipping costs for damaged or incorrect items.

3. REFUNDS:

- Refunds will be processed within 5 business days of receiving the returned item. The refund will be issued to the original payment method used for the purchase. Please note that shipping charges are non-refundable. Refunds may take several business days to reflect in your account, depending on your bank or payment provider.

4. DAMAGED OR DEFECTIVE ITEMS:

- If you receive a damaged or defective item, please contact us within 7 days of receiving the product, providing clear photos and a description of the issue.

5. CONTACT US:

- If you have any questions or require assistance with returns, exchanges, or refunds, please reach out to our customer support team at [info.slaphouse@gmail.com] or [+91 9990066313].

6. OUR COMMITMENT:

- We are committed to delivering high-quality products and excellent customer service. Your satisfaction is our priority, and we will do our utmost to address any concerns promptly and professionally.

SLAP reserves the right to update or modify this policy as needed. Please check our website or contact our customer support for the most up-to-date information. Thank you for choosing SLAP, and we appreciate your support!